Assist your music life*

If it breaks, just repair it!

The "repair shop" at uchuhouse repairs and maintains electronic and electric musical instruments and audio equipment. We will repair your valuable equipment with the utmost love for it. We can handle any and all sound-related equipment, from repairs of studio equipment such as microphone preamps, synthesizers, mixers and powered speakers to modifications of effects and rhythm machines. Please feel free to contact us.

■Recommended for those who!

・Those who want to repair equipment that is no longer available from import agents or manufacturers.

・Those who would like to request the installation or modification of overseas MIDI or other modification kits.

・For those who are not particularly malfunctioning but would like to have their car overhauled.

・Those who want to keep their vintage items in as original condition as possible

・Those who want to continue using equipment whose manufacturer has stopped accepting repairs.

■I'm sorry for people like this..

・We may not be able to accept items weighing more than 40 kg.

・This does not support vacuum tube amplifiers, please ask another company for help.

・We may not be able to repair dusty, junk items that are not even sure if they work (such as items that have been submerged in water or are in a terrible state).

・Depending on the product and its condition, repair costs may exceed the used price.

・Please note that if we are unable to contact you after we have received your items, we may charge you a disposal fee after the three-month storage period has passed.

Even equipment that manufacturers or dealers will no longer accept for repair may be able to be fixed.

Please tell us about the symptoms you are experiencing.

Please check the conditions below and feel free to contact us.

Please check the following conditions and contact us using the inquiry form below.

・The repair fee will be determined based on the repair content, parts cost and work time.

・We will issue a formal quotation after the product arrives, but even if you cancel the repair for your own reasons, the basic fee of 6,600 yen (tax included) will be charged.　

・The customer is responsible for the round-trip shipping and packaging costs.　

・In the event of a transportation accident, we will only cover compensation through insurance and will not provide a replacement of the same equipment.　

・Depending on the equipment, it may take several months for it to be stored.　

・The order in which repairs are received and completed may vary.

・Depending on the condition, we may have to cancel the repair midway.

Inquiries (repair consultations)

Frequently asked questions (FAQ)

1. I would like to request a repair. How do I do so?

Before requesting repairs, please let us know the model name and symptoms using the inquiry form. We will determine whether or not the repair is possible, and if so, we will accept the repair. Please send the product to us with shipping charges prepaid.

(※There are some devices that are difficult to handle, such as digital devices and devices for which circuit diagrams cannot be obtained. Please contact us first.)

2. What happens if I don't repair it after receiving a repair estimate?

A. We charge an inspection fee of ¥6,600 (tax included) when providing a repair estimate. If we proceed with the repair, the inspection fee will be applied to the technical fee and will not be charged separately. We will only charge you if you cancel after providing an estimate. We appreciate your understanding.

3. Is there a shipping charge?

A. The customer is responsible for round-trip shipping and packaging costs. (Location: Tokyo)

4. How long will the repair take?

A. First, we will take a look at the actual item and determine how long it will take to repair. Depending on the condition of the equipment and the availability of parts, it may take several months for the item to be repaired.