Shipping and Payment Methods

- Credit card (Visa, Mastercard, American Express, JCB, Diners Club, Discover) 

- PayPal

Sales prices are set in Japanese yen.

[Shipping]

For clothing items: 

・In-stock items: We will pack and ship within three business days of receiving your order.

 ・Made-to-order items: Production times vary depending on the item, so please refer to the individual product pages. 

・Repaired items: We will pack and ship after we contact you to notify you that the repair is complete.

If your order has not arrived within three days of receiving the shipping email, please contact us at info@uchuhouse.com. 

If your order falls on a weekend or holiday, it will be shipped the next business day. 

Please be sure to enter your shipping address correctly. 

If the information is incorrect, your order may not arrive.

[Shipping Company] 

Yu-Pack / Yamato Transport / Takkyubin Compact 

※Large items for repair may be delivered by Sagawa Express. 

We will select the shipping method based on the item you purchased. 

Clothing items will be packed and shipped within three days of receiving your order. 

If your order has not arrived more than three days after receiving the shipping email, please contact us. 

We apologize for the inconvenience, but please contact us at info@uchuhouse.com

[Shipping Fees] 

Domestic Flat Rate of ¥550 Our store charges a flat rate of ¥550 (tax included) nationwide, regardless of product size or shipping method, taking into account differences in packaging material costs, shipping procedures, and shipping method variations. 

This rate is set to make shipping calculations easier to understand and ensure a smooth shopping experience. 

We appreciate your understanding. 

*Shipping is a flat rate of ¥550 even when ordering multiple items.

Free shipping is available for purchases over ¥30,000 (tax included). (Domestic shipping only.) 

Please note that shipping and packaging fees for repaired items will be borne by the customer depending on the size.

[Customs Duties] 

For international shipping, customs duties, import taxes, and customs clearance fees may be incurred upon arrival. 

All of these costs will be borne by the customer.

*Please note that customs clearance may take some time depending on the regulations of the destination country or region.

[About International Shipping Costs] 

International shipping costs vary depending on your order and delivery destination. 

Once your order is confirmed, we will send you an email with the total amount, including shipping costs.